Calling card platform

Prepaid calling cards, rated and enforced

Seshnova helps operators run IVR calling cards, PIN-based access, API-initiated prepaid calls, real-time rating, hard balance cut-off, CDRs, and account management from one platform.

What operators need

The calling-card stack without the legacy burden

Calling card customers expect simple access and accurate credit. Operators need rate control, call enforcement, and enough history to support finance, support, and dispute resolution.

IVR calling card access

Customers dial an access number, enter a PIN, and place international calls through familiar calling-card flows.

PIN and account control

Create, suspend, expire, top up, and inspect calling-card accounts from the operator portal.

Hard balance cut-off

Calls are rated while they run and ended when credit is exhausted, reducing overspend and fraud exposure.

CDRs and balance history

Keep a durable record of calls, top-ups, debits, adjustments, reversals, and account lifecycle events.

Rate table management

Manage destinations, prefixes, time windows, promotions, and customer groups without rebuilding the service.

Operator tooling

Give support and finance teams the account, usage, and billing visibility they need for day-to-day operations.

Run the business

A calling card platform is more than the call

The call flow is one part of it. Running a calling card business also means resellers, brands, top-ups, fraud limits, and reconciliation, all against the same real-time balances. Seshnova runs that operations layer alongside the rating and enforcement.

Resellers and dealers

Give resellers and dealers their own logins, price lists, and balances, with commissions and settlement rolled up to you. Each tier sells at its own margin without touching your rates.

Multiple brands, one platform

Run several calling card brands from one platform, each with its own access numbers, rate decks, prompts, and reporting, so a new brand is a configuration change rather than a new deployment.

Top-up and distribution

Recharge accounts by voucher, PIN batch, card payment, or API, and track distribution across resellers and retail so credit and stock reconcile.

Account-level fraud caps

Set velocity limits, concurrency caps, and balance ceilings per account and per brand. A shared or stolen PIN is bounded in real time rather than discovered on the next invoice.

Finance and reconciliation

Reconcile balances, debits, adjustments, reversals, and carrier costs against traffic, with the audit trail finance and dispute resolution rely on.

Managed migration, end to end

Seshnova handles the full transition: managed cutover process, data migration and normalisation, and analytics and reporting so operators have visibility from day one on the new platform.

  • Managed cutover: discovery, dry runs, reconciliation, and runbook execution
  • Data migration: rate tables, PINs, accounts, balances, and CDR history
  • Data normalisation: clean and standardise formats on the way in
  • Integration mapping: SIP trunks, carriers, IVR flows, and access numbers
  • Analytics and reporting: traffic, revenue, fraud, and carrier performance
  • Post-cutover intensive care and anomaly monitoring
See how migration works
Migration method

Calling-card migration is a rehearsed cutover

Seshnova treats migration as a controlled process: discover the full product, map legacy behaviour to platform capabilities, dry-run extracts, transform and load data, reconcile anomalies, wash source records, then cut over access numbers under a planned overnight runbook.

Migrating off a legacy calling-card platform

Read the Seshnova migration note on what actually breaks: rate tables, PIN data, IVR logic, and CDR history, and the phased control process that turns cutover into a rehearsed event.

Read the blog
FAQ

Calling card platform questions

What is a prepaid calling card platform?

A prepaid calling card platform lets customers pay upfront, authenticate by PIN or account, place calls through an access number or app, and have each call rated against their balance in real time.

Does Seshnova support IVR calling cards?

Yes. Seshnova supports IVR calling-card flows where customers dial an access number, enter a PIN, and make calls while credit is rated and enforced in real time.

Can Seshnova migrate existing calling card accounts?

Yes. Migration can include PINs, account records, balances, destination rates, IVR flows, SIP integrations, and CDR delivery, with validation before cutover.

Does Seshnova end calls when credit runs out?

Yes. Seshnova is built around real-time rating and hard balance enforcement, so prepaid calls can be cut off when available credit is exhausted.

Can resellers and dealers manage their own calling card accounts?

Yes. Resellers and dealers can have their own logins, price lists, and balances, sell at their own margin, and see their own accounts and reporting, while settlement and commissions roll up to the operator.

Can we run more than one calling card brand on the same platform?

Yes. A single platform can carry multiple calling card brands, each with its own access numbers, rate decks, IVR prompts, and reporting, so launching a new brand is a configuration change rather than a new deployment.

How does a calling card platform control fraud?

By bounding exposure in real time. Velocity limits, concurrency caps, and balance ceilings apply per account and per brand, and hard cut-off means a compromised PIN cannot spend beyond its credit before anyone reacts.